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Frequently asked questions
What are Kundan mehndi stickers?
They are ready-to-wear Kundan designs for your hands. There is no mehndi paste, no waiting and no drying time.
What is the difference between "Single hand" and "Pair of hands"?
Single hand is a set for one hand. Pair of hands is a set for both hands.
Do the products look exactly like the images?
Our product images are representative. Stone arrangement, stone count and packaging may differ slightly from the image.
How much is delivery?
Delivery is Rs 300 anywhere in Pakistan, and free on orders of Rs 3,500 or more.
How long will my order take?
We dispatch within 1 to 2 working days. Delivery then usually takes 3 to 7 working days. See Shipping & delivery for details.
How can I pay?
You can pay cash on delivery with a small advance, or pay the full amount in advance by Easypaisa or JazzCash ("Pay in full now" at checkout). We show the account details after you place your order.
Why is there an advance on cash on delivery orders?
The advance confirms your order: Rs 300 on orders under Rs 3,500 and Rs 500 on orders of Rs 3,500 or more. It is part of your total, so you pay the rest in cash on delivery. Send it by Easypaisa or JazzCash and share the screenshot on WhatsApp at 0309 4734000. Orders without an advance are cancelled after 24 hours.
Is the advance refundable?
Yes, if you cancel before your order is dispatched. Once the order is dispatched, the advance is not refundable, including when a parcel is refused at delivery. See Shipping & delivery.
Can I return or exchange my order?
Contact us within 3 days of delivery with your unboxing video. See Returns & refunds for the full policy.
How can I reach you?
Message us on WhatsApp at 0309 4734000, Monday to Saturday, 11am to 7pm, or visit our contact page.
